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ICT standard services

The Federal Administration approved the totally revised version of the FITO, together with the Federal ICT Strategy 2012-2015, on 9 December 2011. 

Management of ICT standard services by FITSU

The Federal Council specifies the standard services, as well as the relevant market model. It has delegated the management of ICT standard services to FITSU.
For each standard service, FITSU sets up a single central management for requirements and service providers at federal level. In consultation with the departments, the required functionalities, sourcing and the model for service procurement and internal billing are defined and submitted to the Federal Council. The principle of standard services allows more effective management of a substantial interdepartmental segment of IT services by the Federal Council and the departments, and ultimately also enables synergies to be exploited and IT costs to be reduced.

Existing cross-organisational services become ICT standard services

In accordance with the ICT strategy 2012-2015 approved by the Federal Council, all prior cross-organisational services based on existing market models will be centrally managed as ICT standard services as of 1 January 2012.

  • Domains of telecommunications
    • Data networks (Managed IP, Managed VPN)
    • Fixed network and mobile communications
      (Voice Communications)
    • Protected access to the Federal network
      (Carrier Access, RAS-Portal)
  • Elements of ICT basic infrastructure
  • ICT Security certificates and Authentication

For these standard services, FITSU will review the market models (sourcing as well as service procurement and internal billing models) by the end of 2012, and will submit these to the Federal Council for approval.

New ICT standard services 

In principle, the following ICT services shall be managed as standard ICT services in future:

  • Office automation, including new functions for mobility, security and communication
  • Infrastructure and security services:
    • address verification services (e-address)
    • enterprise service bus (ESB; as an integration component)
    • form services (e-form)
    • identity and access management services (e-access and e-ID)
    • portal infrastructure services (e-portal)
    • SSO portal (single sign-on portal)
    • search services for the Federal Administration intranet and Internet

FITSU will produce a market model for office automation by the end of 2012, and a market model for infrastructure and security services by mid-2013. The standard service, along with the market model will then be submitted to the Federal Council for approval.


Specialist staff: info@isb.admin.ch
Last updated on: 10.04.2013

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