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Federal IT Steering Unit FITSU
Federal IT Steering Unit FITSU
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Processes
The Federal Administration's IT processes integrate customers (service consumers), internal service providers and external suppliers into joint procedures.
The IT processes
- structure the procedure,
- are geared towards meeting customers' requirements,
- support constant improvement of product quality,
- define the roles, tasks and responsibility of those involved,
- enable a uniform approach and the use of standardised tools,
- facilitate cooperation among various offices and organisational units.
The Federal Administration's ICT is structured into nine IT processes:
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