Office automation supports the activities of the administration with appropriate ICT resources.
Standard federal workstation
With the federal office automation programme, the various technical and organisational areas of office automation were harmonised in the Federal Administration between 2007 and 2011, thereby introducing the standard federal workstation.
OA/UCC standard service
On 9 December 2011, the Federal Council also resolved that data and voice communication in the Federal Administration would be managed by the FITSU as a standard service from the start of 2012. The revised data communication market model was adopted by the Federal Council on 14 December 2012, and that for voice communication was adopted on 10 April 2013. The market model sets out both sourcing and the model for service procurement and internal billing.
Standard service BA/UCC
With the introduction of Unified Communication & Collaboration (UCC) in 2014, voice communication, which covers landline and mobile telephony, was removed and gradually integrated into the new office automation/UCC standard service. The FITSU is running a programme from 2014 to 2016 for introducing UCC in the Federal Administration.
The IT workstation system (ICT APS) software is reaching the end of its lifecycle and has to be replaced throughout the Confederation by 2019 at the latest, when the producer support will expire and compatibility with peripheral systems will no longer be ensured. The migration of the operating system and the changeover to a new generation of workstation systems by 2020 require a coordinated approach throughout the Confederation that has to be addressed in good time because of the planning deadlines. The Federal Council has assigned the leadership of the corresponding Confederation-wide APS2020 programme to the Federal IT Steering Unit (FITSU) in the FDF.
Because of its size, the human resources needed and its complexity, the APS2020 programme is run as a key ICT project. Consequently, extended controlling is performed and the project is audited by the Swiss Federal Audit Office SFAO.
Key ICT projects